Virtual Workforce solutions

Bimsa Virtual Workforce solutions offer a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

Virtual Workers are deployed non-disruptively into business operations, and work by emulating the way people use business systems, the decisions they make, and the processes they follow, in order to augment, replace, or digitize manual work processes. With frictionless cloud deployment and as-a-service delivery, it requires no infrastructure, no replacement of applications, deployment of agents, software development or system integration.

Bimsa Virtual Workforce solutions provided from the cloud, instantly responsive to changes in demand, auto-scaling to add more Workers as demand grows over time, or dynamically resizing the Workforce to meet peaks and troughs in requirement.

Bimsa cooperates with Unite BT to deliver the virtual workforce solutions over Thoughtonomy platform.